You automatically become a club member after your first purchase from us. If you pay online with your credit card and the payment is sucessful you will be added once your payment is confirmed which is pretty much straight away. If you make your payment by cheque or direct credit you will be added as a Club Member once your payment has been cleared.
Make sure you are entering the username and password you used to set up your account. Passwords are case sensitive and if you are unsure of your password you can request to reset it. Don't worry, you can reset it to a password you can remember but keep in mind the harder the password is to guess the harder it is for someone to log on using your account.
Do you have cookies enabled? Cookies are required for the log in system to work and you may have cookies disabled. If you are unsure of what this means then the chances are you have them enabled as they are enabled by default.
If you see a message in a product description that says "No further discounts are applied to this product", this means that any other discounts, such as a Club Member discount, are not available for this product.
You can store delivery addresses as you make a purchase and if you need to update a delivery address you can do this during the checkout procedure which also give you to the option to save the updates you make to a delivery address.